Better questions build better companiesUS founders · Pre-seed to Series A
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Decision-specific playbooks

A. “We have six months of runway — should we pivot?”

  • [ ] Establish current cash, debt, accounts payable and unavoidable monthly outflows.
  • [ ] Identify the smallest revenue/usage hypothesis to test before cash reaches a safety floor.
  • [ ] Compare persist, narrow the target, pivot, and managed wind-down.
  • [ ] Seek customers with adverse experiences, not only advocates.
  • [ ] Hold a blinded pre-mortem; list disconfirming evidence and the next decision date.

Specialist threshold: if the runway reconciliation is contested, bring in a finance modeller; if the team is heavily invested in a narrative and the decision cannot wait, procure bounded independent challenge. Burkland's public offer illustrates available strategic-finance service types. Burkland: Strategic Finance for Startups

B. “We have two investor offers — which should we take?”

  • [ ] Normalise cash raised, timing, instrument, conversion, side letters and governance rights.
  • [ ] Compare an actual cap-table and dilution scenario for each offer, including earlier SAFEs.
  • [ ] List each adviser's investment/referral/closing interests; separate buyer, payer and beneficiary.
  • [ ] Get startup securities counsel to review legal terms and required approvals.
  • [ ] Do not compensate unregistered parties for investor placement without regulatory review.

Specialist threshold: counsel is appropriate before signing legal instruments or agreeing to regulated introduction activities, not only after a dispute. YC explains SAFE mechanics; SEC flags broker-dealer risk factors. The SAFE — Y Combinator Broker-Dealers — US SEC

C. “Our sales are stalling — should we hire a VP?”

  • [ ] Verify buyer definition and founder-led sales evidence; identify the bottleneck.
  • [ ] Estimate all-in cash and time to first productive result for a full-time hire.
  • [ ] Compare internal enablement, a player-coach, fractional help and no hire.
  • [ ] Set 30/60/90-day outcomes that measure reality, not presentations.
  • [ ] Review employment and equity terms with qualified professionals where necessary.

Specialist threshold: if unclear whether the problem is market demand, onboarding or leadership, buy a bounded role-and-decision review before the long-term hire.

D. “My board wants one thing, I want another”

  • [ ] Put each party's assumptions and evidence in separate columns.
  • [ ] Identify relevant investor exposures, governance rights and authority.
  • [ ] Invite a neutral challenger; avoid an adviser paid for a particular outcome.
  • [ ] Record dissent, options, decision owner and reconsideration trigger.

Specialist threshold: corporate counsel if board powers, fiduciary duties or shareholder rights are disputed; a facilitator alone cannot decide legal authority. Reboot's board episode is a discussion prompt, not a legal template. Reboot podcast: How To Be a Stable Board Member

E. “My investor offers to pay for an executive coach”

  • [ ] Define whether the founder or sponsor is the client and who can terminate.
  • [ ] Agree exact reporting, access, recordings, retention and exception clauses.
  • [ ] Require written conflict and compensation disclosures.
  • [ ] Assess coach method against the actual leadership issue; do not assume coaching is a strategy review.

Specialist threshold: use appropriate contract/legal review when sponsor reporting conflicts with founder confidentiality; ICF's 2025 code is a practical ethics reference. ICF Code of Ethics, effective 1 April 2025

Sources cited on this page

  1. Burkland: Strategic Finance for Startups ↗burklandassociates.com
  2. The SAFE — Y Combinator ↗www.ycombinator.com
  3. Broker-Dealers — US SEC ↗www.sec.gov
  4. Reboot podcast: How To Be a Stable Board Member ↗www.reboot.io
  5. ICF Code of Ethics, effective 1 April 2025 ↗coachingfederation.org
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